NEW ACCOUNTS

BULK PRICING AND SPECIAL DISCOUNTS:

Q: How does bulk pricing work?
A: Bulk pricing offers discounted rates when you purchase a specific quantity of cases equivalent to a carton. Ordering in larger quantities unlocks special pricing per case, resulting in significant savings.

Q: What are additional discounts?
A: Additional discounts are extra savings automatically applied to your order based on specific conditions set by the store. In our case, if your order qualifies for bulk pricing, you'll receive an extra discount on top of the already discounted bulk pricing.

Q: How do I qualify for bulk pricing?
A: To qualify for bulk pricing, make sure the quantity of cases you order matches or exceeds the number of cases in a carton for a particular product. This triggers the bulk pricing discount for that item.

Q: Can I mix and match scents to qualify for bulk pricing?
A: Yes, you can mix and match scents to reach the required quantity for bulk pricing. As long as the total number of cases in your order meets or exceeds the carton equivalent, you'll be eligible for the bulk pricing discount.

Q: What happens if I order an assorted number of scents?
A: Ordering an assorted number of scents will still qualify you for bulk pricing, but you'll only receive the discounted price per case. However, if you order a quantity equivalent to a carton of one scent, you'll also receive the additional discount.

Q: Do I need to be logged in to receive bulk pricing and additional discounts?
A: Yes, you must be logged in to your account to access bulk pricing and additional discounts. Additionally, your account must be assigned to the Retailers or Wholesale group to qualify for these special offers. Bulk pricing and discounts may not be visible if you're not logged in.

Q: How can I check if I'm receiving the discounts?
A: The discounted prices will be automatically applied to your order during checkout once you've met the criteria for bulk pricing and additional discounts. You can review the pricing details in your cart before finalizing your purchase.

Q: Can I combine bulk pricing with other offers or promotions?
A: Typically, bulk pricing and additional discounts cannot be combined with other offers or promotions unless explicitly stated. However, feel free to reach out to our customer support team for assistance or clarification on specific cases.

If you have any further questions or need assistance, please don't hesitate to contact our customer support team. We're here to help!